1. Information We Collect
When you register or purchase through Moviq.asia, we may collect the following information:

Personal Information: Name, ID number, gender, career, date of birth.
Contact Information: Email address, phone number, residential address.
Verification Documents: Scanned/photographed copies of ID (front & back) and utility bills (water/electricity).
Device & Technical Information: Mortgaged equipment details, Device Lock ID, and MDM-related data.
Payment Information: Payment method details (installment records, COD confirmation).

2. How We Use Your Information
We use your personal data for the following purposes:

To process registrations and verify eligibility for installment plans.
To deliver products and provide after-sales services.
To manage trade-in requests and evaluate device value.
To maintain security of installment devices via MDM (Mobile Device Management).
To communicate with you regarding orders, payments, and updates.
To comply with legal and regulatory requirements.

3. Data Sharing & Disclosure
We respect your privacy and will never sell, rent, or trade your personal data. However, we may share information in the following cases:

With trusted service providers (e.g., delivery partners, payment processors) strictly for fulfilling your order.
If required by law, regulation, or government authority.
To protect against fraud, unauthorized transactions, or device misuse.
To maintain security of installment devices via MDM (Mobile Device Management).

4. Data Security
All personal data is stored on secure servers with encryption and restricted access.
Sensitive documents (ID, bills) are protected with industry-standard security measures.
MDM ensures protection of devices under installment plans.
While we take strong precautions, no system is 100% secure. Customers are encouraged to safeguard their login credentials.

5. Data Retention
Personal data will be retained only as long as necessary for processing your order, fulfilling legal obligations, or resolving disputes.
After this period, data will be securely deleted or anonymized.

6. Your Rights
As a customer, you have the right to:

Access and review your personal data.
Request correction of inaccurate or outdated information.
Request deletion of your personal data (subject to legal and financial obligations).
Withdraw consent for certain data uses (which may affect our ability to provide services).
To exercise your rights, please contact us at privacy@moviq.asia.

7. Cookies & Tracking
Our website may use cookies and similar technologies to:

Improve website functionality and user experience.
Analyze browsing activity for service improvements.
Personalize content and offers.
You may disable cookies in your browser settings, but some features may not function properly.

8. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 privacy@moviq.asia
📞 +6091-932-6999
📍 Kuala Lumpur, Malaysia